Customer Service

When you work with Hart Cleaning Service, you can expect:

Attention to Detail: We take great pride in our work! That’s why we treat all of our customers,Hart Cleaning customer service page from large high-rise buildings and high tech clean rooms to small individual offices and retail stores with the same level of concern and attention to detail. Our Team Leaders and Supervisors personally oversee detailing services and specialty maintenance services.

Proactive Account Management: Our employees report regularly to our management staff to provide on-site feedback and to receive instructions on new account requirements and/or to follow-up on existing requirements. We document all verbal and written communication from our clients to ensure we immediately address any concerns or oversights and process special requests as they arise.

Regular Inspections for Quality Assurance: Our ownership/management team conducts regularly scheduled quality assurance inspections of your facility to ensure all of our accounts are maintained according to our high quality standards and your detailed specifications. We work with our employees regularly to guarantee your satisfaction.

Ongoing Communication and Reporting: We understand the key role that good communication plays in building outstanding long-term customer relationships. That’s why we are committed to maintaining good communication and reporting systems. We respond quickly to your concerns and make every effort to assure your needs and expectations are fully and promptly met.